Uber- Social Listening
I chose Uber because It is one of the companies that come to mind when I think of influential companies in our current market. Uber had a pretty innovative idea and expanded it beyond just transportation but also a food delivery service called Uber Eats. Giving the public the ability to become a deliverer. Uber has mixed reviews some advocating that Uber is effective and convenient while others voice safety concerns. Uber's value proposition lies in its convenience and accessibility within the transportation industry. By leveraging a mobile app platform, Uber connects riders with drivers efficiently, offering a seamless experience of booking, tracking, and payment. Customers appreciate the ease of use and competitive pricing compared to traditional taxi services. What makes Uber particularly intriguing is its disruptive impact on urban transportation norms, challenging established taxi services and introducing new possibilities for both drivers and riders alike. On social m